privacy policy
**Privacy Policy:**
We are committed to protecting your privacy. Our privacy policy statement is outlined below. If we make changes to this policy, we will notify you by updating this statement on our website.
**What information do we collect?**
We ask for your name, phone number, home address, and email address to sign up for newsletters. When you make a purchase on our site, in addition to the above, we also request your delivery address and payment details. We may obtain information about your use of our website to help us further develop and improve it through online surveys and other requests.
**How will the data be used?**
Your data will enable us and our processors to fulfill your request and notify you of important changes in functionality and for statistical or survey purposes to improve this website and the services we provide to you. We may also send you information about our products, services, promotional offers, and special deals from time to time (via email or mail). If you do not wish to be contacted for these purposes, we provide a variety of ways for you to inform us of your marketing preferences.
All emails and newsletters will include information on how to unsubscribe; alternatively, you can write "unsubscribe" in the subject line and send an email to our customer service department at support@zoonzeen.com.
**Shopify:**
Our store is hosted on Shopify. It provides us with an online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage and databases. They store your data on a secure server behind a firewall.
**Mobile Privacy:**
We offer personalized mobile experiences that allow you to shop online, check product availability, learn about in-store events, or receive other information from us. All personal information we collect through our mobile app is protected under this privacy policy.
**Social Media Plugins:**
Our online presence uses social plugins ("plugins") from Facebook and Google to connect to the relevant social media site. In some cases, data is only passed using the browser. However, if you actively use the plugins (for example, in your Facebook profile), this information will also be passed. Below is a description of the plugins we use.
**Facebook Plugins:**
Our online presence uses plugins from the social network Facebook, managed by Facebook, 1601 California Ave, Palo Alto, California 94304, USA ("Facebook"). Plugins can be identified by the Facebook logo, sometimes accompanied by the phrase "Facebook." When you click on our web page that contains such a plugin, your browser automatically establishes a direct connection to Facebook's servers. The content of the plugin is then sent directly from Facebook to your browser and integrated into our webpage. Through this connection, Facebook receives the information that you visited our website. To this end, the URL of the visited webpage (including your IP address) is sent to a Facebook server in the USA and stored there. Generally, Facebook cannot identify individuals based on the dynamic IP address assigned to you by your access provider while browsing the internet. According to Facebook's public data, this data is not processed by them, nor is it provided to third parties; after three months, it is anonymized so that there is no possibility of matching it to anyone. However, this does not apply if you are logged into Facebook at the time you visit our site. In this case, Facebook can match your visit to your Facebook account. If you interact with the plugins, for example, by clicking the "Like" button or leaving a comment, your browser sends this information directly to Facebook and it is stored there. Please refer to Facebook's privacy policy for more information about the purpose of the data collected, its extent, processing, and use by Facebook, as well as your rights and the measures to protect your personal data.
If you are a Facebook member and do not want Facebook to collect data about your visits to our websites, please make sure to log out of Facebook before visiting our sites.
By accepting our privacy policy and continuing to use our site while logged into your Facebook account, you choose to allow our site to provide an optional subscription for Facebook Messenger updates when adding products to your shopping cart. We use this connection to send you updates about products you may have left in your cart on the website via Facebook Messenger.
You can also choose to unsubscribe at any time by responding to messages on Facebook or contacting us via email at support@zoonzeen.com.
**What information do we share with others?**
We may contract with other companies to provide certain services, including credit card processing, shipping, name and address verification, email distribution, market research, and managing promotional offers. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or sharing this information with anyone else but us. However, we will not pass your information to any other companies or third parties for marketing purposes unless you have agreed to us doing so.
**Cookies:**
A cookie is a small data file stored by your web browser on your computer. We use cookies to track the current shopping session, enable you to continue the checkout process at any time, and personalize your online experience. If you do not accept cookies, you will not be able to use this site.
By using our site, you (the visitor) consent to allow third parties to process your IP address in order to determine your location for currency conversion purposes. You also agree to store this currency in a session cookie in your browser (a temporary cookie that is automatically removed when you close your browser). We do this so that the selected currency remains set and consistent while you browse our website, allowing prices to be converted to your local currency (visitor).
**Links to Third-Party Sites:**
Our website may contain links to other websites or content or videos (embedded or direct links) maintained by third parties ("linked sites"). We provide linked sites solely for your convenience, and the inclusion of linked sites does not imply our endorsement of them. You access linked sites at your own risk, and by accessing them, you leave our site. Linked sites are not under our control, and we are not responsible for the content of any linked site, including their privacy policies or tracking technologies they may use. This privacy policy statement applies only to our website and does not cover any other website. Therefore, we are not responsible for or liable for the content and activities of these linked sites. We encourage you to check the applicable privacy policies to determine how they handle any personally identifiable information they collect from you.
**Children's Privacy on Our Site:**
Our website is not intended for use by children under the age of 13, and we will not knowingly collect any information from anyone under 13 years old. If we become aware of any information collected from a child under 13 without verifiable parental consent, we will delete such information from our records.
**Security:**
We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of personally identifiable information sent to us using our website. To protect your information, our site uses Secure Sockets Layer (SSL). The SSL protocol encrypts your credit card number when transmitted to a third-party credit card processor. We do not store any credit card information on our servers.
To ensure that your connection is secure, look at the status bar at the bottom of your browser window. If you see an unbroken key or a closed padlock (depending on your browser), SSL is active, and your information is secure. Most browsers also provide additional security alerts.
**Sale of Assets:**
As we continue to develop our business, we may undergo a business transition such as an acquisition by another company, a merger with an existing company, or the sale of a portion of our assets. In such transitions, customer information is typically one of the business assets that are transferred or acquired by a third party. In the event of a contact or primarily obtaining all its assets or entering into legal proceedings, you acknowledge that such transfers may occur and that your personal information may continue to be used as set forth in this privacy policy.
**Policy Changes:**
This policy replaces all previous disclosures we may have provided to you regarding our information practices. We reserve the right to change this policy and apply any changes to information collected previously, as permitted by law. If there are significant changes to this policy or changes in our information practices in the future, we will notify you by posting the policy changes on our website.
**Text Marketing Notifications:**
By signing up for text notifications, you agree to receive automated marketing text messages from us regarding our products and services at the phone number you provided when you subscribed, and that messages may be sent using an automatic telephone dialing system or other technology. Message frequency is recurring. Consent is not a condition of purchase. Data and messaging rates may apply. Reply STOP, STOP, CANCEL, UNSUBSCRIBE, or HELP for customer support. You may receive an additional text message confirming your decision to opt-out. You acknowledge and agree that attempting to opt-out by any means other than sending the above opt-out commands in a text message is not a reasonable means of opting out.